T&Cs

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WEBSITE TERMS AND CONDITIONS
FREE SHIPPING

Free shipping on all products when product value £40 or over.

The code can only be redeemed against the purchase of full price items. It cannot be used in conjunction with any other offer, or combined with any other discount code and excludes the following products and categories:

The code cannot be applied retrospectively, and is available only on products in stock at the time of purchase.

These terms and conditions do not affect your statutory rights.

1. COMPANY INFORMATION
No Quarter Detailing is a trademark of No Quarter Bikes

Registered UK office address:

33 Brambling Way
Oadby
Leicester
LE2 5PB

2. REGISTRATION
You will need to register to be able to access some services on the No Quarter Detailing website (our “site”). When you register your details online, you are required to make sure that this information is accurate, current and a true representation of your personal details. You are also responsible for maintaining your personal information via your online account as well as for keeping your password secret.

The Terms of Service together with all our policies and procedures will be governed by and construed in accordance to the relevant United Kingdom law and the relevant courts of the United Kingdom will have exclusive jurisdiction.

3. ORDERING
Once your order is complete, you will be requested to provide personal and payment details.

Orders on the site are subject to the required stock availability. Items added to your basket on the site will not be reserved for you, and are available for sale to other customers browsing the online store at the same time.

When you have finalised your order via the site, stock will be reserved for your purchase. However, sales will not be confirmed until the order dispatches from the warehouse, and payment is successfully taken.

Stock availability is determined by your delivery address, subject to stock availability at the warehouse in your locale. We are unable to offer customers stock from warehouses outside of their delivery-address service area.

4. PRICING
All site pricing will be shown in GBP (Great British Pound) We are unable to offer alternative currency pricing to any customer.

All UK and EU pricing is shown inclusive of tax. No Quarter Detailing uses a standard pricing policy for the UK and Channel Islands which ensures that all of our customers are charged the same final price, regardless of where they live. We do not offer VAT refunds on orders delivered to the Channel Islands. All total prices for goods displayed on the checkout page represent the total price payable by the customer for those items, regardless of the address for delivery. For EU deliveries, this price includes VAT (or VAT equivalent) at the current rate. Although this price is the same for deliveries outside the EU, where VAT (or VAT equivalent) may not be applicable, customers are not entitled to any discount or refund to account for the differences in tax treatment.

These customers will pay the same price for the item as a customer placing an order for delivery to the EU. Other components of the total price at the checkout, including delivery charge, may vary for each customer.

Import duties and taxes may be applied by your local authority. It is a legal requirement that we declare the full transaction value of the contents of all packages. Local import duties and taxes are levied by the carrier on behalf of the local customs authority.

6. SALE PRICING ADJUSTMENTS
From time to time, No Quarter Detailing will run discounted pricing on specific items as part of a sale or promotion. Subject to the sentence below, No Quarter Detailing is happy to compensate the difference in price between the amount paid and the discounted price, in the form of a voucher, if the item was purchased at full price within 14 days of the commencement of the specific discount.

Please note that we are not able to offer any refund or voucher if the same item is not in stock at the specific delivery address warehouse, as seen on No Quarter Detailing at the time of the request, or if the item was originally purchased at a discounted sale price, or if we have already provided a price match on the order.

7. PAYMENT & ORDER ACCEPTANCE
We accept the following payment types on our site:

Visa

Mastercard

American Express

JCB (GBP only)

Paypal

Gift vouchers and e-vouchers

Maestro (Euro only)

Payments for all orders are taken on dispatch of goods, and are subject to fraud checks and checks by the card issuer.

By submitting your order on our site, you are confirming that the credit/debit card is yours or that you have authority from the cardholder to make the payment. We reserve the right to refuse payments & orders for customers who are not 18 years of age or older.

Your payment and order will only be deemed as final when final payment is taken on dispatch of your goods. We reserve the right to refuse any payments or cancel orders at our own discretion.

8. GIFT VOUCHERS AND E-VOUCHERS
Gift vouchers and e-vouchers (“Vouchers”) cannot be bought using discount or promotional codes, and cannot be purchased with another Voucher.

Vouchers can be redeemed in part, with the remaining balance left on the Voucher Code.

All vouchers are single use, and are valid for twelve months. Vouchers cannot be used in conjunction with any other discount or voucher code.

If an order value is greater than the value of the Voucher, the difference must be paid by credit/debit card, or using Paypal.

Vouchers must be redeemed within twelve months of purchase and any unused balance will not be refunded or credited after such time.

Any balance credited from a part-redeemed Voucher must be used in the same currency as the first purchase it was redeemed with.

We are unable to replace vouchers if they are lost, stolen or damaged.

9. RETURNS & EXCHANGES
If you are not 100% satisfied with your purchase you can return it for an exchange or refund, provided it is within 30 days of receipt of your order and the item is as new and in the original packaging. We reserve the right to deny a refund if the item is not 100% new condition and unused.

Faulty items will either be replaced, repaired or refunded following evaluation by the No Quarter Detailing Customer Services team. For the avoidance of doubt, faulty goods are classified as items that are received damaged or develop a manufacturing fault. Items damaged through general wear and tear are not classified as faulty. Faulty items can returned within twelve (12) months for a replacement or a repair. If this is not possible, we will offer a refund or credit voucher.

Returns are only accepted online for items purchased directly from No Quarter Detailing website. If you have purchased your item from a retailer (online or bricks and mortar), you should return the item directly to where the item was purchased.

Products purchased as gifts can be refunded in full to the original purchaser; alternatively we can provide a credit in the form of a voucher to the gift recipient. No Quarter Detailing is unable to refund postage on returned gift items.

Gift exchanges will show on the order history of the original purchaser. Please include a suitable delivery address for us to despatch exchanged products to.

To initiate a return, simply contact us and we’ll send you relevant details: james@noquarterpaint.co.uk

10. ORDER CANCELLATIONS UNDER THE DISTANCE SELLING REGULATIONS/CONSUMER CONTRACTS REGULATIONS

For all order cancellations through the DSR/CCR, you are eligible for a full refund including your shipping costs. Refunds will be processed within 30 days of us receiving your cancellation request. However, you need to return your item(s) back to us in good time via a secure delivery service, and items must be returned in good condition. To initiate your return, please contact: james@noquarterpaint.co.uk

Other exceptions:

Personalised items cannot be refunded or exchanged once an order has been placed. It is the customer’s responsibility to ensure that all details entered for Personalised products are entered.

12. INTELLECTUAL PROPERTY RIGHTS
Usage of the No Quarter Detailing site grants you no rights to any copyright or intellectual property rights relating to the content of the site. All copyright is protected under national and international law.

Any site content can only be reproduced or distributed with express permission from No Quarter Bikes.

15. GENERAL
We may transfer our rights and obligations under these terms to another organisation, and we will always notify you in writing if this happens, but this will not affect your rights or our obligations under these terms. This arrangement is between you and No Quarter Detailing. No other person shall have any rights to enforce any of its terms. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect. If we fail to insist that you perform any of your obligations under these terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you. These terms are governed by English law. Both you and No Quarter Detailing agree to submit to the non-exclusive jurisdiction of the English courts.

16. CHANGES
Any changes we may make to these Terms & Conditions in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to these Terms & Conditions.

17. CONTACT
Our contact details are set out under the “Contact Us” section of the site.

18. GOVERNING LAW AND JURISDICTION
These Terms & Conditions are governed by English law and you and we agree to submit to the non-exclusive jurisdiction of the English courts in respect of any matter arising hereunder.

© No Quarter Detailing 2018

Last updated: June 2018

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